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Author Topic: [Poll: 2010.11]: What do you think about vehicle manufacturers' handling of th... Back to Topics
JT

Moderator
Message Posted: Mar 6, 2010 10:01:01 PM

What do you think about vehicle manufacturers' handling of the recall situations?
They are doing the best they can
They are doing too little, too late
They are trying to evade responsibility
Some are handling it better than others
The media is blowing it out of proportion
Other (please comment in the discussion)
More
Post your thoughts about this poll below.
REPLIES (newest first) Post a Reply
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snirt
Champion Author Anchorage

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Message Posted: Jun 3, 2013 12:27:48 AM

They are trying to evade responsibility
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jdevlin
All-Star Author Ontario

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Message Posted: Mar 26, 2013 10:52:53 PM

They avoid it if they can.
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HFAJR0034
Champion Author New Mexico

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Message Posted: Nov 30, 2012 10:10:34 AM

best they can
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achung53
Veteran Author Orange County

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Message Posted: Nov 30, 2012 9:29:41 AM

Some are handling it better than others
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randyt58
Champion Author Atlanta

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Message Posted: Nov 5, 2011 9:27:57 AM

think they do good job considering the size of the task
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googlee
Champion Author Montreal

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Message Posted: Nov 5, 2011 5:44:23 AM

They are doing the best they can
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777Aviator
Champion Author St. Louis

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Message Posted: Jul 11, 2011 6:29:00 PM

better than in the past
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PusaKuting
Champion Author Ottawa

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Message Posted: Jul 9, 2011 4:08:15 PM

they're doing the best they can
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HardeepWA
Champion Author Tacoma

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Message Posted: Jun 30, 2011 2:08:44 AM

Some are handling it better than others.
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777Aviator
Champion Author St. Louis

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Message Posted: Jun 27, 2011 9:40:44 AM

too little too late
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ZL1
All-Star Author New Jersey

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Message Posted: May 9, 2011 11:34:00 PM

Need better quality control
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wrunner
Champion Author Virginia

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Message Posted: Feb 1, 2011 10:12:48 PM

Some are handling it better than others.
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monty28
Rookie Author Kalamazoo

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Message Posted: Dec 17, 2010 10:25:28 AM

whenever i have a problem i first check to see if there is a recall on it before i try to fix it
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SavvyRavy
Champion Author San Francisco

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Message Posted: Aug 26, 2010 2:52:47 AM

Toyota was late to address the recall, but they were doing the best they could after finally admitting fault.
Basically, some are handling it better than others.
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SAVEITIL
Champion Author Chicago

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Message Posted: Aug 3, 2010 12:58:46 AM

Some are handling it better than others
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wh_bonney
All-Star Author Albuquerque

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Message Posted: Jul 5, 2010 10:36:06 AM

Too often the bottom line dictates rather than assuming responsibility.
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fuel1971
Rookie Author San Antonio

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Message Posted: Jul 3, 2010 8:44:04 PM

They are doing too little, too late
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jeffrey561
Rookie Author Baltimore

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Message Posted: Jun 9, 2010 1:50:32 PM

They are doing too late too little
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JustDoug
Rookie Author Midland Odessa

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Message Posted: May 31, 2010 3:27:29 PM

Toyota is doing the best they can with the information they have available. I think if government testing showed more defects in ANY brand earlier and notified manufacturers they would ALL step up. I bought a Toyota just days after the first (floor mat) recall notice hit the news and have been nothing but satisfied with my Tundra pickup. I did take it in for the recall on the gas pedal just to be safe, but was not concerned at all with the total safety of the vehicle.
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bja0030
Champion Author New Mexico

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Message Posted: May 9, 2010 8:15:01 AM

I DON'T
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fred64
Rookie Author Detroit

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Message Posted: Apr 23, 2010 9:25:54 AM

Lets face it in something as technologically and mechanically complex as an automobile, issues will certainly arise from time to time, its naive to think otherwise. American companies seem more in touch with how to handle recalls and problems effectively. I think they learned not to cover stuff up back in 70s and 80s.

Chrysler tracked me down over some problem with my power steering about 10 years ago. They were clear about the problem and instructions for repair. The dealer scheduled me in quickly. They seemed in touch with what it would take for me to get the problem fixed painlessly.

I buy American, but I know most people think foreign cars are better. Maybe they just haven't been getting the same scrutiny as American companies. My American designed, engineered and built cars have all been exceptional, reliable and fun -- especially my Sebring convertible. In over 40 years, I have only had two recalls and both were handled well.
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biddyKY
Rookie Author Lexington

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Message Posted: Mar 27, 2010 8:58:46 PM

Big mistake to let Toyota into the U.S. Buy American then we have only ourselves to blame. I think about the tragedy that has killed children and families. This was allowed to go on way to long and I think Toyota was aware and only cared more about producing more cars. Toyota only wanted a name for themselves to be the number 1 car seller. I will never buy another Toyota I think is't a disgrace to let them continue manufacturing in the U.S. to much has happened. Toyota should be tried for each death of a child or family that lost their lives due to their neglect to address their vehicle recalls in a more timely manner. When you buy a Toyota now it's like playing with a loaded gun.
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CrazgsupS
All-Star Author San Diego

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Message Posted: Mar 27, 2010 1:36:10 PM

It takes a lot of integrity to face up to manufacturer's flaws. It takes customer courage to take action. We are becoming more determined to call up the problem and stick with it. Corporate identity and customer satisfaction are unfortunately very different these days.
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g747
Champion Author Mobile

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Message Posted: Mar 24, 2010 9:07:39 PM

I think it is the responsible thing to do;to safeguard the consumer;to also minimize death & disability & finally litigation factors.

[Edited by: g357 at 3/24/2010 11:08:21 PM EST]
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dandee2
Rookie Author Georgia

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Message Posted: Mar 23, 2010 8:03:47 PM

deep

[Edited by: dandee2 at 3/23/2010 10:05:24 PM EST]
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charmer1212
Rookie Author Memphis

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Message Posted: Mar 19, 2010 2:33:27 PM

they should have recalled before the situation got out of hand
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RxHugh
Champion Author Greensboro

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Message Posted: Mar 13, 2010 9:25:53 PM

More than one of the above answers
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Bonanza
Champion Author Boston

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Message Posted: Mar 13, 2010 5:58:03 PM

They are doing too little, too late
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cheapskate4809
Rookie Author Virginia Beach

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Message Posted: Mar 13, 2010 5:21:38 PM

I think several things:
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neptune2008
Champion Author Michigan

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Message Posted: Mar 13, 2010 4:35:53 PM

toyota is taking care of business, it seems
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pkhdonovan
Champion Author Maine

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Message Posted: Mar 13, 2010 3:59:07 PM

I think the media likes to fuel the fire when it comes to recalls.
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paulydel
Champion Author Delaware

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Message Posted: Mar 13, 2010 2:11:05 PM

I have dealt with the auto manufacturers personal and professionly and Ford is the only one that sent me a notice of recall whether it be a new or used vehicle. I was really surprised when I received one for my used vehicle. Call it what you may but they found me. I worked at a GM assembly plant and I have owned a Ford ever since which is over thirty years.
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zacksnanny
Champion Author New Brunswick

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Message Posted: Mar 13, 2010 2:07:41 PM

They are doing the best they can
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Pangea
Rookie Author Minnesota

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Message Posted: Mar 13, 2010 2:03:27 PM

I think we are mostly discussing the big Toyota recall and it appears that they have adopted the position of don't admit to anything and cover it up as long as possible. If the upper management in the US get to keep their jobs then it is corporate wide but if they are fired it's just a problem with the American management.
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keo
Champion Author Colorado

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Message Posted: Mar 13, 2010 12:26:03 PM

no clue
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CPGas1815
Champion Author Michigan

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Message Posted: Mar 13, 2010 11:51:39 AM

Toyota executives should have one of their disfunctional gas pedals shoved up their A$$!
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jb107
Champion Author New Jersey

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Message Posted: Mar 13, 2010 10:59:42 AM

They are doing as little as they can get away with.
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N9HVP
Champion Author Indiana

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Message Posted: Mar 13, 2010 10:28:27 AM

They are trying to evade responsibility.
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fugiwara
Rookie Author New Jersey

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Message Posted: Mar 13, 2010 9:42:14 AM

TOYOTA is doing the best they can "now" to fix the problem, but they haven't really solve the problem yet...
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Gas4lessIL
Rookie Author Atlanta

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Message Posted: Mar 13, 2010 8:36:09 AM

I almost get myself into that mess, thank God I'm still driving my jalopy - I love toyota cars though-
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Skyelydoo
Sophomore Author Pennsylvania

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Message Posted: Mar 13, 2010 8:04:09 AM

I have worked in auto dealership service departments for 25+ years. The only way the mfgr is at all interested in repairing any deficiency is IF THEY GET CAUGHT! If they don't get caught, they'd rather get sued than spend the money to repair each affected unit. It's cheaper for them to get sued than admit guilt and repair the deficiency. All they're worried about is their bottom line. And to all the Toyota owners out there...I wish you all the luck in the world. You're going to need it. And remember, I've seen this from both sides of the tracks.
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Lengas
Champion Author Gary

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Message Posted: Mar 13, 2010 7:42:29 AM

Toyota needs to straighten out the mess they created handling the "Recalls" better.
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AzDriver
Veteran Author Phoenix

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Message Posted: Mar 13, 2010 7:12:47 AM

One day it sounds like they're doing what they're supposed to the next they aren't. Go figure.
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OKRifle
Champion Author Oklahoma City

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Message Posted: Mar 13, 2010 6:56:58 AM

They are doing too little, too late
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grandmacbc
Champion Author Buffalo

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Message Posted: Mar 13, 2010 5:37:18 AM

Some repair problems never make it to the recall list because they are spotty. Just heard of a Chrystler van product with a transmission failure and it has only about 25K miles. Before that the same vehicle had an electrical problem. No recall issued so this must be isolated? I believe there's lots more out there but they don't get the publicity until there are deaths involved.
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Soulplayez
All-Star Author Oakland

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Message Posted: Mar 12, 2010 8:35:43 PM

I believe it will take some time for Toyota to gain consumers trust and respect.
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TAT36
Champion Author Florida

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Message Posted: Mar 12, 2010 8:01:20 PM

Did the manufacturer try to play down the problem? Most likely. Did the regulating agency that should have held their feet to the fire drop the ball? Probably. Have we asked all parties what they knew and when they knew it? Enough blame to go around, lets just fixed it and go on and do business, unless there is another motive by competitors owners (read GM and Chrysler large percentage of ownership by the federal government with a percentage owned by the unions) if they would unionize would this go away? So many questions, so few answers. At this point!!!
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RxHugh
Champion Author Greensboro

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Message Posted: Mar 12, 2010 7:57:25 PM

More than one of the above answers
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RobbinOfPhoenix
Rookie Author Phoenix

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Message Posted: Mar 12, 2010 6:51:39 PM

I believe it's just a little more than curious that Congress has chosen to elevate the debate to such extremes all of a sudden on the Top selling vehicle in America (Toyota Brand). Motive?: Our Government now owns more than 60% of GM and Chrysler. What better way to discourage sales. Admittedly, it's a serious problem. Other Brands that are having recalls aren't under nearly the same scrutiny. Some problems severe others not so severe and a great many of them aren't getting ANY Media attention. Some Dealerships are acting less than honorable so I won't be shopping there.
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WillyG
Champion Author Cincinnati

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Message Posted: Mar 12, 2010 5:02:32 PM

I really do believe they're trying to evade responsability. I know personally 2 people with recalled Toyotas that went to the dealer and they were told their vehicles weren't part of the recall, when in fact they were. When they went to a different dealer, that dealer confirmed that they were recalled. So, what gives ?
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